Last Updated: July 25, 2025

At Leather Emirates, our focus is to elevate every moment of your purchase journey, starting with your initial browsing of our collection and culminating in the arrival of your premium leather jacket. We recognize the anticipation that accompanies a new acquisition and endeavor to execute your order with both alacrity and security.

Kindly review the following shipping and delivery policy:

Shipping Locations

We proudly provide worldwide delivery so that leather aficionados everywhere can experience our premium jackets. Although our headquarters is in the United States, our logistics network enables us to dispatch each piece directly to your chosen address, wherever that may be.

Shipping Costs

We are happy to extend complimentary shipping worldwide on every order. The total you see at checkout constitutes the final amount payable—no obscured fees or surprise levies will be added.

Order Processing Time

The moment you confirm your order, our dedicated team springs into action to prepare it for dispatch.

  • Processing Days: We process orders Monday through Friday.
  • Processing Timeframe: For every purchase, please allow between 0 and 2 business days for us to complete processing before shipment occurs.
  • Cut-off Time: Orders submitted before 2:00 PM (UTC-6) on business days will initiate processing the same day. Orders received after 2:00 PM (UTC-6) will begin processing on the following business day.

Estimated Delivery Times

Delivery times referenced herein begin upon dispatch, not at the moment an order is placed.

  • For Customers within the USA: Following dispatch, typical delivery windows range from 1 to 6 business days.
  • For International Customers: Once an order is dispatched, delivery to international destinations usually occurs within four to fourteen business days. However, delivery experiences may lengthen due to customs processing times and local postal operations, both of which lie outside our immediate oversight.

Shipping Carriers

To uphold consistent and timely delivery, we collaborate with premier global carriers. Orders may be fulfilled through:

  • USPS
  • DHL
  • UPS
  • FedEx

Following dispatch of your order, we will send you a confirmation email containing your tracking number. This code enables you to trace your shipment directly with the chosen carrier.

Shipping Address Modifications

Should you need to alter the shipping address for your order, please notify us within 24 hours of submission. We will make every effort to fulfill your request, but be advised that address modifications cannot be applied after the order has entered the shipping queue.

For assistance, you may reach us via:

Order Cancellation

You may submit a request for full refund cancellation any time prior to dispatch. To ensure swift processing, please reach us by email, phone, or live chat as soon as the decision to cancel is made. Once the shipment has left our facility, the order is non-cancellable and must be handled in accordance with our Refund and Return Policy.

Damaged or Lost Parcels

We pack and ship with the highest diligence, yet variables beyond our control may arise.

  • Damaged on Arrival: Should your shipment arrive with visible damage, we ask that you examine the products right away. Any compromised items must be reported to us within 7 days of receipt at contact@leatheremirates.com. Kindly provide your order number along with clear images showing the damage to the item and to the outer packaging. This information enables us to expedite the filing of a carrier claim and to coordinate either a replacement shipment or a refund. We also request that you keep all original packaging materials for inspection.
  • Lost in Transit: If your package cannot be located while en route, please reach out to our customer service. We will liaise with the shipping carrier to investigate the circumstances and to find a suitable resolution.

Contact Us

For any questions or concerns regarding our Shipping and Delivery Policy, or for assistance with your order’s delivery, please feel free to reach out to our dedicated customer support team.

We are dedicated to ensuring a smooth and satisfactory delivery experience for every Leather Emirates customer.