At Leather Emirates, ensuring your complete satisfaction is our foremost objective. We are devoted to delivering exemplary customer support, guiding you through each step—from your first exploration of our curated collection to the moment your authentic leather or shearling jacket arrives and you unwrap it with anticipation. Our team, passionate and attentive, stands ready to address any questions or concerns you may encounter along the way.

How Can We Assist You?

We design our support to be accessible, so you can quickly find the information you need.

  • Immediate Insights: For prompt responses, we invite you to consult our detailed Frequently Asked Questions (FAQ) page, where you may find answers to the most common inquiries.
  • Personalized Assistance: Should your needs go beyond the FAQ, our approachable and well-informed customer service team is available through multiple channels to provide the tailored support you deserve.

Contact Us

Leather Emirates provides multiple channels for reaching our team:

24/7 Live Chat Support (Recommended for Immediate Help)

For the quickest resolution to your inquiries, use the Live Chat button on our website. Our representatives are available all day, every day, ready to assist you in real time.

Availability: All day, every day

Email Support

For complex questions, adjustments to orders, or records you prefer to keep in writing, please write to us. Our goal is to reply to every email during business hours without delay.

Email: contact@leatheremirates.com

Phone Support

If you wish to speak to a customer service agent, you may call us during business hours.

Helpful Links

For your convenience, the following links direct you to the pertinent sections of our site, where you can find specifications of our services and policies:

  • Frequently Asked Questions: A repository of answers regarding our merchandise, the ordering process, shipping logistics, and returns.
  • Shipping and Delivery Policy: A page that clarifies available shipping methods, associated charges, estimated delivery timelines, and tracking procedures.
  • Refund and Return Policy: Comprehensive instructions on eligibility, the stepwise process, and time frames for returning or exchanging items.
  • Disclaimer: Essential legal disclaimers and clarifications of our liability.
  • Terms and Conditions: The overarching legal framework that governs your interactions with our website and your purchases.
  • Privacy Policy: A transparent explanation of our practices for collecting, using, and safeguarding your personal information.
  • How to Order: A clearly delineated, stepwise process for completing your purchase on our site.

Our Commitment to You

At Leather Emirates, our service philosophy is anchored in three core commitments:

  • Timely Reponses: We pursue rapid and efficient answers to your inquiries, expeditiously addressing any issues.
  • Informed Guidance: Each member of our team is thoroughly trained on our catalogue and policies, ensuring that the information you receive is both precise and relevant.
  • Customer Satisfaction: The quality of your experience is our foremost priority, and we remain at your service until you are wholly content with both your acquisition and the support you receive.

We eagerly await your communication and are committed to enhancing your Leather Emirates experience.

Corporate Information:

  • Trade Name: Leather Emirates
  • Address: 321 W 23rd St, Cheyenne, WY 82001, USA